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Frequently asked questions

Below you will find our most frequently asked questions. Can't find the answer you're looking for? Please feel free to contact us. We are happy to help!

How can I schedule an appointment?

Making an appointment is very simple and takes less than a minute. Enter your zip code into our online calculator, choose the estimated volume of your waste, and select a date and time slot that suits you. You will receive a confirmation in your inbox immediately.

Do I have to carry the waste outside myself?

Certainly not! Our greatest strength is that we do the heavy lifting for you. Whether your waste is in the attic, in the basement, or in the garden: we lift it and load it directly into our truck. You only have to point out what needs to go.

How far in advance do I need to book?

Are you in a hurry? No problem. In most cases, we can collect your bulky waste within 24 to 48 hours. Our online planner shows you the next available slots in your region immediately.

Do I need to be present during the appointment?

Preferably yes, so we can verify the volume together and you can provide any necessary instructions. If you truly cannot be present, we can look for a solution (for example, if the waste is left outside ready for pickup).

In which regions are you active?

Afval Ophaal Dienst is active throughout the entire Netherlands. Whether you live in Amsterdam, Rotterdam, Eindhoven, or a small village: we come to your door to tidy up your home or business premises.

Do I need to put the waste outside?

No, that’s not necessary! Our service includes all the heavy lifting. Whether it’s on the third floor, in the shed, or in the attic: we collect it from exactly where it is. You don’t have to lift a thing.

Do you go up the stairs if there is no elevator?

Absolutely. Our team members are used to carrying items via the stairs. As long as the passage is wide enough for the items we need to take, it's no problem at all.

Do you also come on Saturdays?

Yes, we operate from Monday to Saturday. In our online planner, you can immediately see if there is still availability on your preferred Saturday.

Do you also take appliances and electronics?

Yes! We responsibly dispose of old washing machines, refrigerators, dryers, and televisions. We ensure these devices go to specialized processors for maximum recycling.

Do you offer services for businesses? Absolutely.

We support offices, shops, hotels, and construction sites. Whether it’s a one-time clearance or periodic removal of business waste: we offer a fast solution without tying you down to expensive container contracts.

What our customers say

Customer satisfaction is always our top priority. If you’re not satisfied, please let us know. If you are happy with our service, please leave a review. Over 1,000 satisfied customers have already used Afval Ophaal Dienst.

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Contact us

Don't hesitate any longer, get rid of your clutter today. Contact us with all your questions or if you would like to make a booking immediately.

No more hassle with your clutter

Enter your zip code and house number to get started. Choose the date and time that suits you best, and then select the waste you would like us to collect.

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