Frequently Asked Questions

Private individuals: You can pay us by debit card (credit card is also possible). Preferably not in cash! Business: You provide the invoice details when making the appointment. You pay by debit or credit card. You will always receive proof of payment. If you need an invoice, please discuss with the driver. Guardianship: If you act as administrator, we would like to receive approval in advance by e-mail that your client may make an appointment. The invoice will then be sent to you. This way your client does not have to worry about payment.

When scheduling an appointment, you will provide a list of items you would like us to collect. This is an estimate. If the actual items differ from the list when we arrive, we will discuss the exact price with you on-site.

Yes, we handle all the lifting and carrying. Simply point out the items you want removed, and we'll take care of the rest. Whether the items are in the attic or the garden, it doesn't matter to us. In some cases (for example, if there is extensive dismantling or a long distance to carry items), we may charge an additional fee. We will discuss this with you beforehand.

No problem, everything is negotiable. We can also remove fewer items and adjust the price accordingly. If you still find it too expensive, no problem, we can move on to the next customer. There will be no additional charge.